About
On a pleasant spring morning in January 2023, Azad Kishan Patel, co-owner of Chai Pila Food and Beverages Private Limited (Chai Pila), reviewed the company’s recent financial statement. The statement made Azad happy but not entirely content. The company was growing, but his goal seemed elusive.
Chai Pila, a quick-service restaurant (QSR) chain Cafe, was a start-up based in Surat, Gujarat, India. It sold various types of Chai and Fast-food. The restaurant’s specialty was a delicious Tea prepared to suit Indian tea lovers. Chai Pila was founded with an initial investment of just ₹7 million in August 2021 by Azad Patel and his two friends Support and now had 16 outlets spread across 4 cities.
He Got This Thought While He Was Sitting Across the Street in His Car and Saw a Tapriwalla (A Local Tea Vendor) Selling Tea in A Hipflask Hopping from Shop to Shop, Person to Person Giving a Big Shout-Out Asking Them to Have a Hot Cup of Tea. What Stuck Azad’s Mind Was Hygiene.
He Asked Himself, Why Can’t A 10 Rupees Chai Be Sold With The Same Rate In A Hygiene Manner As The Renowned Café? And Thought of Doing It Himself. He Started His Research by Speaking to Every Tea Vendor and Tea Consumer Around Him and Found Out;
“When You Are Drinking Tea, It Is Basically a Private Conversation Between the Tea and Your Individual Soul,”
Azad remembered the founders’ dream to make their product for all classes and to create an iconic Indian brand that they could take abroad. At Chai Pila When We Say, Our Goal Is To Serve Chai to Every Tea Lover We Literally Mean, Serving Tea To Each And Every Person. As We Explore The Future, We See Speed, Technology, And Reach. That’s Why We Are Trying Expound Our Tea Cafe Module Everywhere with Different Aspects.
Our Goal
“Our goal is to serve chai to every tea lover in this country & beyond“.
Being a people’s person, I want to serve tea to every person walking down the street. He may be a lower-middle-class man peddling his cycle or a businessman honking his expensive benz.
Our Vision
“TOGETHER WE WORK, TOGETHER WE GROW”.
We call our employees partners because we are all partners in shared success. We make sure everything we do is through the lens of humanity—from our commitment to the highest-quality TEA in the world to the way we engage with our customers and communities to do business responsibly.
Our Mission
To inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time.
Our proud yellow emblem is our employees. We educate our employees about food handling, safety at work, regular food, and safety training. Webinars are held to maintain the quality of food, regular sanitization, etc.
We believe in making this world a better place to live in. When we say this, we are not only talking about serving our product to our customers. We are talking about serving our communities, customers, staff, farmers, and the empowerment of employees.
